Service business

Volvo CE launches new digital services business

Independent of the brand, this new digital service will be available to a wide range of customers looking to use tools such as Efficient Load Out and Connected Load Out to improve workflow, increase profitability and reduce environmental impact. It is also an important part of Volvo CE’s goal to double service revenue to 30% by 2030.

Above: Vo

Global Load Out Solutions will be a separate business unit led by Managing Director Annika Nissen, who joins Volvo CE to take on this role. The goal is to enable customers to more easily access and take full advantage of connectivity tools that maximize the fill rate of construction trucks and thereby reduce the number of work cycles – loading tools that are only part of Volvo CE’s Connected Solutions.

Annika, with the support of a small team, will be responsible for marketing existing loading solutions and growing the market for them to existing and new Volvo customers. The new company will own both solutions and will be responsible for the development plan, commercial strategy and support.

“I have spent much of my career in the automotive sector – including roles within the Volvo Group, as well as small start-ups, so I am delighted to be back at Volvo, but with the opportunity to work in a brand new company, building it from the ground up, recruiting a small team, with sales and development skills and building relationships with customers,” says Annika Nissen, Managing Director of Global Load Out Solutions.

“The digital services market is growing and we anticipate strong demand for this new solution from organizations looking to explore how new technologies can transform the way they work.

The new business entity will operate like a start-up, with a small, entrepreneurial and autonomous team that can react quickly to market and customer demands as well as new ways of working.