Service charge

What has been the impact of the service fee removal on the restaurant industry?

Opinions expressed by Entrepreneur the contributors are theirs. You are reading Entrepreneur India, an international franchise of Entrepreneur Media. Many guidelines, rules, regulations and policies have affected the Indian restaurant industry for better and for worse. One of them was the guidelines issued by the Indian Central Consumer Protection Authority (CCPA) on July 4, 2022, […]

Service charge

A woman wonders why small restaurants charge a 10% service charge even though they are “self-service and you have to collect the food yourself!”

– Advertising – A netizen recently posted a screenshot of a soup bill at a noodle house, which included a 10% service charge. As she had bought the soup in a “self-service” restaurant where each customer collects their order at the counter and brings it to their table, she wondered about the reason for the […]

Service charge

Should you tip in addition to the restaurant service charge?

If you’ve been dining out recently, you’ve probably encountered something like this when the check arrives: an automatic 18-22% service charge added to the bill, plus a line for tipping. Confused? You’re not the only one. Does your waiter still expect you to tip? How much should be added? And where does the money go? […]

Service charge

Notice of Public Hearing | Solid Waste Service Fee Change

NOTICE IS HEREBY GIVEN Pursuant to authority granted under Minnesota Law 400.08 and Sections 4:02(C) and 4:03 of the Otter Tail County Solid Waste Management Ordinance, that the Board of Commissioners of the Otter Tail County intends to adjust the Solid Waste Management Fee by resolution. Proposed adjustments to the solid waste management fee will […]

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Government Takes Steps to Lower Microcredit Service Fees

11-member body formed FE REPORT | Published: September 05, 2022 09:37:01 | Updated: 05 September 2022 13:13:59 The government has taken steps to reduce the interest rate or service charge for microcredit operations from the existing 24% charged by micro-finance institutions (MFIs) to provide relief to poor borrowers. For this purpose, an 11-member committee, headed […]

Service charge

Nigeria cuts eNaira merchant service fees by 50% to boost adoption

It has been almost a year since Nigeria launched eNaira, but the digital currency only recently reached $10 million in transaction value. The country’s central bank is looking to change that and drive adoption, starting with cutting merchant service fees by 50%. Speaking at a recent event aimed at onboarding more traders, Central Bank of […]

Service charge

Bavarian Bavarian Bier Cafe frustrates customers with ‘industry service charge’ added to bills

A popular restaurant chain has defended adding a mystery surcharge to all bills six days a week, saying it was a “difficult decision” to introduce the mandatory surcharge for customers. A diner at the Bavarian Bier Cafe was puzzled by a bizarre surcharge on their receipt. She wasn’t the only one. The confusion arose after […]

Service charge

Bavarian customers frustrated with ‘industry service charge’ added to invoices

A diner was puzzled by a bizarre surcharge on his receipt. The confusion arose after a night out at Bavarian, a German-themed pub and restaurant, on Queensland’s Sunshine Coast. The Bavarian has around 30 outlets across Australia with branches concentrated in and around Sydney and Brisbane. The person took a snapshot of their receipt and […]

Service charge

Hotels, restaurants with service charge: Centre, CCPA in Delhi HC

New Delhi, August 31: The Center and Central Consumer Protection Authority (CCPA) told the Delhi High Court on Wednesday that hotels and restaurants were collecting service charges on food bills while blatantly flouting the guidelines prohibiting collection.They claimed that consumers unwittingly pay service fees even when they are dissatisfied with the services.Arguments were made by […]

Service charge

Center, CCPA asks HC to stay on service charge guidelines for restaurants

The central government and the Central Consumer Protection Authority (CCPA) have filed an application in the Delhi High Court seeking cancellation of the stay over the July 4 CCPA guidelines which prohibited hotels and restaurants from charging service charges on food bills without express consumer consent. . The Single Judge Bench of the Delhi High […]

Service charge

CBN to Reduce Service Fees for Merchants on eNaira by 50%

The Central Bank of Nigeria (CBN) has revealed that service fees for traders using eNaira will be reduced by 50% to attract more transactions to the platform. CBN Deputy Governor, Economic Policy, Dr. Kingsley Obiora, while onboarding traders to the platform this weekend, said the incentive was to enable adoption of the platform by the […]

Service charge

Merchants will get a 50% discount on service fees -CBN

Central Bank of Nigeria (CBN) Digital Currency (eNaira) traders have been informed that they will begin to enjoy a 50% reduction in service fees on transactions made through the eNaira platform. This was revealed by CBN Deputy Governor for Economic Policy Dr. Kingsley Obiora during the onboarding of traders to the platform over the weekend. […]

Service charge

CBN to subsidize merchant service fees by 50% – New Telegraph

To increase the attractiveness of merchants and other businesses to adopt eNaira as a payment system, the Central Bank of Nigeria (CBN) has announced a number of initiatives. The apex bank offered to subsidize merchant service fees by 50%. The merchant service fee is 0.5% of the transaction value, up to a maximum of N1,000. […]

Service charge

The service charge at this bustling Oakland bar has caused confusion and outcry. But is it really illegal?

One of the Bay Area’s busiest bars was slammed this week after reports it was giving managers an automatic 20% service charge cut that many assumed went to staff members instead of tips . The debate over the bar, Oakland’s Slug, has exploded on social media, affecting both workers and customers at a tricky time […]

Service charge

Off-docks in Bangladesh for consensus before service fee hike

Image Courtesy: https://www.maritimegateway.com The Private Inland Container Depots (ICDs) or Off-Docks in Bangladesh, which have been in the news recently and have come under fire for their unilateral decision to increase service charges recently, have decided to seek consensus before increasing the rates for their other facilities. According to the media, they have decided to […]

Service charge

Pizza chain Zeeks to pay $409,000 after alleged service fee violation

Seattle-based pizza chain Zeeks will pay delivery drivers around $409,000 after it allegedly failed to disclose how much of its delivery fees it paid to drivers. The settlement announced Wednesday is Zeeks’ second in recent years. In 2019, the company agreed to pay around $285,000 to 257 drivers because of the same issue. Service charges […]

Service charge

No service charge on UPI, says Center

The Union Department of Finance clarified that no service charges would be levied on UPI transactions. “UPI is a digital public good with immense convenience for the public and productivity gains for the economy. There is no consideration for the government to levy fees for UPI services. cost recovery must be met by other means,” […]

Service charge

No service charges on UPI, says Center

NEW DELHI: The Union Ministry of Finance has clarified that no service charges will be levied on UPI transactions.“UPI is a digital public good with immense convenience for the public and productivity gains for the economy. The government has no plans to levy fees for UPI services. costs must be met by other means,” the […]

Service charge

Can restaurants ask you to pay extra? Here’s what we know so far

Even as the Delhi High Court has asked the Center to go to a single-judge bench to seek redress against an order banning service charges by hotels and restaurants, restaurants can levy the charges on customers up to at the next hearing on August 31. Here’s what we know so far on the issue and […]

Service charge

Delhi HC urges Center to move single-judge bench on service fee issue

The bench will now hear the case on August 31 “The stay order was passed by the single-judge bench without an opportunity to file responses” “The stay order was adopted by the single-judge bench without an opportunity to file replies” The Delhi High Court on Thursday asked the Center to go to a single-judge bench […]

Service charge

ICD for a consensus on the increase in service fees

In the face of criticism for unilaterally increasing service charges last week, Private Inland Container Depots (ICDs) decided to hold discussions with stakeholders before raising rates at their other facilities. Through an August 11 notice, the Bangladesh Inland Container Depots Association (Bicda) has increased fees for a service involving handling containers loaded with imports by […]

Service charge

‘Kerala Savari’ rolls out with promise of low service fees and better salaries

For Perumal D, life has revolved around cars for three decades. The 52-year-old driver from Jagathy in Thiruvananthapuram is the breadwinner for his family of four. This Wednesday, he had reason to hope for better earning prospects thanks to a ‘new savari (ride)’ in his driving career’, as Kerala launched one of the first […]

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Restaurants can continue to levy service charges until next hearing: Delhi HC

India oi-Madhuri Adnal | Posted: Thursday August 18th 2022, 03:01 PM [IST] New Delhi, August 18: The Delhi High Court has said restaurants in the city can continue to collect service charges until the next hearing. The High Court had also issued a notice to catering bodies after the Central Consumer Protection Authority (CCPA) appealed […]

Service charge

Restaurants should not levy service charges, observes Delhi HC

The Delhi High Court on Thursday (August 18) observed that restaurants were not required to levy service charges to remunerate their employees. The Court left the Center and the Central Consumer Protection Authority (CCPA) free to seize the single stay cancellation chamber on the directives which prohibited hotels and restaurants from adding service charges alone […]

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Service charge line: Why restaurants can’t raise staff salaries, HC asks

The Delhi High Court on Tuesday observed that service charges levied by hotels and restaurants on food bills resembled a government levy and questioned why restaurants could not raise the salaries of their staff if such expenses were intended for them. The submissions came from a bench led by Chief Justice Satish Chandra Sharma and […]

Service charge

Why the Service Fee Should Be Recovered from Consumers as an Additional Levy, HC Request, Marketing & Advertising News, ET BrandEquity

Representative picture The Delhi High Court questioned on Tuesday why restaurants should collect service charges from consumers as an “additional” and “separate levy”. A bench headed by Chief Justice Satish Chandra Sharma and Justice Subramonium Prasad pointed out that an ordinary man views service charges as a government levy and that restaurants can raise their […]

Service charge

Why recover service fees separately, HC asks restaurateurs

“The common man perceives it as a government. sampling’ “The common man perceives it as a government. sampling’ The Delhi High Court questioned on Tuesday why service charges are collected from consumers as an “additional tax” and “separate tax” while restaurants can instead raise their food prices. A bench of Chief Justice Satish Chandra Sharma […]

Service charge

Why should service charge be recovered from consumers as an additional levy, Delhi HC asks

“You raise the salary. We’ll hear you’: Delhi High Court on restaurant associations’ argument that service charges benefit employees “You raise the salary. We’ll hear you’: Delhi High Court on restaurant associations’ argument that service charges benefit employees The Delhi High Court questioned on Tuesday why restaurants should recover service charges from consumers as an […]

Service charge

Why recover service charge from consumers as an additional levy, Delhi HC asks

The Delhi High Court questioned on Tuesday why restaurants should collect service charges from consumers as an additional and separate levy. » A bench headed by Chief Justice Satish Chandra Sharma and Justice Subramonium Prasad pointed out that an ordinary man views service charges as a government levy and that restaurants can raise their food […]

Service charge

CCPA appeals against Delhi HC stay over guidelines, Marketing & Advertising News, ET BrandEquity

Representative picture The Central Consumer Protection Authority (CCPA) has appealed to the Delhi High Court challenging the July 20 order that suspended new guidelines from the old banning restaurants from adding default service charges to food bills. The appeal would be taken to the Divisional Bench led by the Chief Justice on August 16. The […]

Service charge

Rising fuel prices: now ICDs increase service charges

Private Inland Container Depots (ICDs) have increased charges for one of two services requiring the use of diesel due to the Aug. 5 fuel price hike. The government has raised fuel prices by up to 51.7%, the highest in the country’s history. The price of each liter of diesel has gone from 114 Tk to […]

Service charge

CCPA appeals against suspension of Delhi HC over guidelines

The Central Consumer Protection Authority (CCPA) has appealed to the Delhi High Court challenging the July 20 order which suspended new guidelines from the old banning restaurants from adding default service charges to food bills. The appeal would be taken to the Divisional Bench led by the Chief Justice on August 16. The upholding of […]

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Service charge: Restaurant service charge row: CCPA appeals against Delhi HC’s hold on guidelines

The Central Consumer Protection Authority (CCPA) has appealed to the Delhi High Court challenging the July 20 order that suspended new guidelines from the old banning restaurants from adding default service charges to food bills. The appeal would be taken to the Divisional Bench led by the Chief Justice on August 16. The upholding of […]

Service charge

Consumer Protection Authority Challenges Delhi Hc Restaurant Service Charge Order

mini Last month, the Delhi HC suspended the latest CCPA guidelines prohibiting restaurants and hotels from levying service charges on food bills. The Central Consumer Protection Authority (CCPA) has challenged Delhi HC’s order over the issue of service charges and the court is expected to review it on August 16, people familiar with the matter […]

Service charge

Cost recovery via service fee “sweep” clauses: Owners beware!

Pawan Pandit is a Senior Associate Solicitor in the Housing Management and Litigation team at Walker Morris. Pawan specializes in advising landlords, management companies, management agents and tenants, particularly with regard to service charges and other residential leasehold property management issues. In this article, Pawan explains the latest authority on the interpretation of “sweep” clauses […]

Service charge

Let’s call time on restaurant service charge ‘optional’

To share Restaurants are taking advantage of Britain’s innate sense of awkwardness It’s not “discretionary” if the charge is already added to your bill Covid revealed the injustice of how many restaurant workers get paid How much is the 12.5% ​​service charge added to your restaurant bill? I’m constantly faced with this question when eating […]

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Spark reimburses 113,000 customers after service charges deemed unnecessary

Telecom company Spark has been warned by the Commerce Commission after some customers were charged for a service they did not need. Spark office in Christchurch. File photo. Photo: RNZ / Nate McKinnon Spark has reimbursed around $15 million to nearly 113,000 customers after being billed for cable maintenance service between 2014 and early 2021. […]

Service charge

Take service charge, but build new roads in Chikalthana MIDC

Massia presents the proposal to the MIDC Aurangabad, August 5: The condition of the internal roads in Chikalthana MIDC has deteriorated over the past few years, and there is discontent among the industrialists due to the Aurangabad Municipal Corporation (AMC)’s neglect of the MIDC. Meanwhile, Massia offered to MIDC to take over the service and […]

Service charge

To tip or not to tip? When a service charge is included

Money / Financial Planning Pekic/Getty Images You have probably experienced it. You get the bill at a restaurant or for food delivery, and there’s a service charge attached that you didn’t anticipate. The truth is that service charges are becoming more and more common. Here it is: Our 2022 Small Business SpotlightDiscover: 7 things you […]

Service charge

Customers can file complaints against default service charges on food bills

August 03, 2022 | 07:00 IST Customers can file complaints against default service charges on food bills Complaint can also be filed electronically via e-daakhil portal www.edaakhil.nic.in for prompt redress. Team Herald PANJIM: Customers can now file complaints with their district collectors against hotels and restaurants that levy service charges, either automatically or by default, […]

Service charge

Service fees are voluntary, optional and at the discretion of the consumer

Office GoemkarponnPANAJI: The Department of Civil Supplies and Consumer Affairs, to prevent unfair trade practices and protect the interests of consumers regarding the collection of service charges in hotels and restaurants, informed that under the Section 17 of the Consumer Protection Act 2019, a complaint relating to infringement of consumer rights or unfair trading practices […]

Service charge

Bishan coffee shop zichar booth imposing 7% GST and 0.1% service charge to everyone’s amazement – Mothership.SG

Follow us on Telegram for the latest updates: https://t.me/mothershipsg Prices in Singapore have certainly increased and a zichar stand in Bishan advertised that it is charging 7% Goods and Services Tax (GST) and 0.1% service charge from August 1, 2022. This led to widespread bewilderment among customers at Zichar’s booth as a result, Shin Min […]

Service charge

Service charge back at city restaurants, residents smoke | News Ludhiana

Ludhiana: After being scrapped three weeks ago by Central Consumer Protection Authority (CCPA), service charges are once again being levied by some restaurants and bars in the city. The development is the result of a stay granted by the Delhi High Court on the CCPA’s July 4 ruling banning hotels and restaurants from levying service […]

Service charge

COMMENT | Beware of the great service charge scam

More and more landlords are pushing commercial tenants to pay higher service fees than they should, writes Anna Main of Landwood Group. Inflated service fees are a growing problem and come as the economic downturn begins to hit businesses in the region hard. At Landwood Group, we are seeing an increase in the number of […]

Service charge

The Center plans to appeal against the suspension of service fee suspension by the Delhi High Court

The central government will appeal a Delhi High Court order that suspended Central Consumer Protection Authority (CCPA) guidelines prohibiting hotels and restaurants from levying service charges on food bills, said a manager. “We are looking at what will be the way to appeal,” the official said on condition of anonymity on Tuesday. Earlier this month, […]

Service charge

TAX-FREE SERVICE FEES: GUJARAT FILM INDUSTRY DIVIDED

Gujarat film industry is like a house divided. While producers and distributors protest against “very high” Rs. 25 duty free service charge per ticket authorized by the state government to cinemas for upkeep and maintenance of cinemas, exhibitors are demanding a further increase of Rs. 10 in the same. Just recently, […]

Service charge

CCPA to challenge Delhi HC’s upholding of service charge standards for hotels

The Central Consumer Protection Authority (CCPA) said on Wednesday it would challenge the Delhi High Court’s decision to suspend recent government-issued guidelines prohibiting restaurants and hotels from levying service charges on food. food bills. The CCPA is also expected to soon launch a nationwide crackdown on counterfeit household products. Household products were subject to […]

Service charge

The state stipulates a service charge levied on the transfer

BY SOUMITRA NANDIJuly 26, 2022 6:44 p.m. GMT KOLKATA: the State Department responsible for urban development and municipal affairs has defined the service charge to be collected by local urban bodies (ULB) transferring land or buildings in the State. “There was no standardized rate for the transfer of land or buildings. So ULB charged differently […]

Service charge

Majority of consumers unhappy with High Court allowing service charge: survey

A majority of consumers are disappointed with the Delhi High Court’s decision to suspend recent government-issued guidelines prohibiting restaurants and hotels from levying service charges on food bills, according to a new survey by LocalCircles. When asked about their current approach to visiting restaurants in the first survey, 70% of respondents revealed their intention to […]

Service charge

What is GST on service charges?

What is the last tax reform you remember? Undoubtedly, in everyone’s mind, the GST would be the first to appear. Since independence, the GST has been known to be one of the greatest tax reforms, and it’s not that recent. It is also known as a reform that standardized the tax structure and eliminated the […]

Service charge

It is clearly stated by the government that paying the “service fee” is optional. How difficult is its application?

The Department of Consumer Affairs on Thursday warned restaurants against adding “service charges” to customers’ bills, calling the practice “illegal”. According to the ministry, a legal framework will soon be developed which, among other things, will prevent accommodation establishments from charging fees. The action is being prepared to safeguard the interests of consumers. To discuss […]

Service charge

Dinner decide! Service charges are not an issue the government should address

Tip: If a restaurant gives bad service and always charges a fee, the customer won’t come back. In April 2017, the Supreme Court imposed a ban on the sale of alcohol within 500 meters of state and state highways to combat drunk driving. This order came because someone was involved in an accident after consuming […]

Service charge

Service charge debate: Restaurant owners hail latest order | Latest Delhi News

The Delhi High Court on Wednesday suspended Central Consumer Protection Authority (CCPA) guidelines banning restaurants from adding service charges to food bills. Judge Yashwant Varma observed: “If you don’t want to pay, don’t enter this restaurant. It’s a question of choice. The matter would require further investigation, the hearing concluded. In the meantime, all restaurants […]

Service charge

Relief for restaurants after Delhi High Court stay guidelines banning service charge

The Delhi High Court on Wednesday suspended recent government guidelines banning hotels and restaurants from adding service charges to customers’ food bills. “No hotel or restaurant may require a guest to pay a service charge and must expressly inform such guest that payment of the service charge is optional, voluntary and at the discretion of […]

Service charge

Relief for restaurants after Delhi HC upholds guidelines banning service charges

THE DELHI High Court on Wednesday suspended Central Consumer Protection Authority guidelines prohibiting hotels and restaurants from levying service charges “automatically or by default” in the bill. “If you don’t want to pay, don’t enter this restaurant. It is ultimately a matter of choice,” Judge Yashwant Varma said, while hearing petitions from the National Restaurant […]

Service charge

Delhi HC remains CCPA compliant, says paying service charge is a matter of choice

Sticking to guidelines issued by the Central Consumer Protection Authority (CCPA) that restaurants and hotels cannot levy default service charges on food bills, the Delhi High Court said that payment of fees was a matter of choice. “If you don’t want to pay, don’t enter the restaurant. It is a matter of choice,” Judge […]

Service charge

Restaurant lobbies rejoice as High Court suspends order banning service charge tax

The suspension by the Delhi High Court of an order prohibiting restaurants from charging service charges is a relief for hoteliers and restaurateurs. The Single Judge Bench of the Delhi High Court in an interim order said that information that a certain restaurant charges a service charge should be prominently displayed for the knowledge of […]

Service charge

The IRCTC is eliminating service charges on food items on these trains. Check the revised fees here

Train passengers can now enjoy tea for less, as the Railway Commission has removed the ‘service’ charge on food items ordered during the train journey, even if you haven’t pre-booked your meals with your tickets. The new fares will be applicable on premium trains including Rajdhani, Shatabdi, Duronto and Vande Bharat trains. The notification comes […]

Service charge

Service charge: Delhi HC maintains guidelines prohibiting restaurants from charging service charge

Giving relief to the hospitality industry, the Delhi High Court has suspended Central Consumer Protection Authority (CCPA) guidelines issued on July 4 that banned restaurants and hotels from levying service charges on bills food. The court noted that the matter needed to be reviewed and that until the next listing date, the CCAC guidelines would […]

Service charge

Delhi HC halts ‘no service charge ordering’ on restaurants, next hearing Nov 25 | Latest India News

Delhi’s high court on Wednesday suspended an order by the Central Consumer Protection Authority banning restaurants from automatically adding service charges to bills. Judge Yashwant Varma, however, said all restaurants must prominently display service charges on menus and other locations. The court also recorded a statement from the lawyers of the National Restaurant Association of […]

Service charge

Restaurant owners challenge service charge guidelines at Delhi HC

The Delhi High Court will hear in detail on Thursday a plea from restaurant owners challenging new Central Consumer Protection Authority (CCPA) guidelines that prevented restaurants from adding default service charges to food bills. The National Restaurant Association of India (NRAI) plea will be heard in detail on July 21, which was postponed after a […]

Service charge

Railways waive service charge on food orders placed while traveling

Railways remove service charge on food orders placed while traveling New Delhi: Traveling by train is an experience in itself and it becomes even more exciting when you have your tea, coffee and food orders delivered to your seats. However, travelers on premium trains must have encountered the dilemma of whether or not to place […]

Service charge

That California Bun: Weighing in on the Service Charge Debate

You know what I like about Jamaicans: no matter where they end up and for how long, they don’t lose their accent. Even when singing, they sound distinctly Jamaican, unlike any other population who inadvertently sound vaguely American. Well, the Californian vibe is very similar to that Jamaican trait, because no matter where a Californian […]

Service charge

Hotel and restaurant owners react to new rule on collecting service charges on consumer bills

On July 4, the Central Consumer Protection Authority (CCPA) issued guidelines to prevent unfair commercial practices and the violation of consumer rights with regard to the imposition of service charges. Per the guidelines, hotels and restaurants cannot charge service charges automatically or by default on food bills. According to CCPA guidelines, “No hotel or restaurant […]

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Hotels and restaurants are prohibited from charging default service charges on food bills: CCPA guidelines – Dodd-Frank, Consumer Protection Act

To print this article, all you need to do is be registered or log in to Mondaq.com. In a recent initiative, the Central Consumer Protection Authority (CCPA) has published certain guidelines for the prevention of unfair commercial practices and the violation of consumer rights with regard to the collection of service charges in hotels and […]

Service charge

Hotel and restaurant workers demand pay rise after service charge ban

Industry experts say that while restaurants will raise food prices, there is no certainty that it will come down to staff as it will be part of the owner’s income. TopicsService charge | Hospitality industry | Restaurants Nitin Kumar | New Delhi Last Updated Jul 12, 2022 00:05 IST “This […]

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Employment of Service Charges Accountant with the Royal Borough of Kensington & Chelsea Council

Being part of a collaborative team that gets our accounts back on track In Kensington and Chelsea, we put local residents and businesses at the heart of decision-making, working in partnership with them to deliver quality services that are responsive, effective and efficient. Ensuring quality housing for both owners and residents of social housing is […]

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Railways may soon remove service charges on food orders placed while traveling

Railways may soon remove service charges on food orders placed while traveling Photo: PTI HIGHLIGHTS But the price of food and drink is also likely to rise, for those who don’t pre-book or place the order instantly when traveling by train. In an order dated March 13, 2018 from the Ministry of Railways, a service […]

Service charge

Hotels and restaurants are prohibited from charging default service charges on food bills: CCPA guidelines

In a recent initiative, the Central Consumer Protection Authority (CCPA) has published certain guidelines for the prevention of unfair commercial practices and the violation of consumer rights with regard to the collection of service charges in hotels and restaurants. .[1] The guidelines issued by the CCAC on July 4e, 2022 state that hotels and restaurants […]

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Collectors to enforce service fee order

NEW DELHI : The government has asked district collectors to ensure that restaurants and hotels do not breach Central Consumer Protection Authority (CCPA) guidelines by levying service charges. The CCAC clarified that the guidelines are not advisory in nature and are “fully enforceable by law.” Therefore, district collectors were also requested to conduct investigations upon […]

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Hotel Service Charges: Collectors urged to enforce new rules on hotel service charges

The Central Consumer Protection Authority (CCPA) has directed district collectors to enforce guidelines issued regarding service charges by hotels and restaurants. Upon receipt of complaints, district collectors were instructed to investigate and submit the report to the CCPA within 15 days. CCPA has also written to chief secretaries of all states and district collectors across […]

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Some pubs continue to charge service fees despite the new rule

The ordinance prohibiting restaurants from levying a service charge with the bill makes no difference in some pubs and restaurants in Bengaluru. Leading pubs in Bengaluru continue to levy up to 10% ‘service charge’ – the term they use for tipping. The Central Consumer Protection Authority, a Delhi-based government body, has issued guidelines prohibiting restaurants […]

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“Ban on service charges in food bills without any legal basis”

NEW DELHI: The National Restaurant Association of India (NRAI) said on Wednesday that the government cannot change the collection of service charges in food bills by setting guidelines and that the CCPA’s decision to ban hotels and restaurants from this practice has created unnecessary confusion among consumers and disrupted the smooth operation of Restaurants. He […]

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Restaurant body: service charges in the bill are not illegal

NEW DELHI: the National Restaurant Association of India (NRAI) said Wednesday that charging service fees at restaurants was not illegal. The industry body’s comments came days after the Central Consumer Protection Authority (CCPA) has banned restaurants and hotels from adding a default service charge. “The latest guidance issued by the CCPA has once again created […]

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Hotels vexed by CCPA service fee guidelines, NRAI says they have no legal status

House Way of life Food & Wine Hotels vexed by CCPA service fee guidelines, NRAI says they have no legal status Meanwhile, the Federation of Hotel and Restaurant Associations of India (FHRAI), another industry body, has also reacted strongly. “The service fee is part of the owner’s discretion/decision regarding the total price to be paid […]

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Explained: How the new service fee guidelines will affect you | Delhi News

The new guidelines issued by the Central Consumer Protection Authority (CCPA) state that “service charges will not be collected by adding them to the food bill and deducting GST from the total amount”. It prohibits hotels and restaurants from charging service charge by default in food bills and allows customers to file complaints in the […]

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The restaurant industry on the issue of service charges: the government must pass a law, not changes to the guidelines

Reacting to the guidelines recently issued by the Center on Service Fee Collection, the National Restaurant Association of India (NRAI) said on Wednesday that the government cannot bring about any change just by issuing guidelines and that a new law or an amendment to existing laws will be required for enforcement. “Government cannot bring about […]

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service charges: the NRAI reiterates its position that there is no illegality in charging service charges

The National Restaurant Association of India (NRAI) reiterated its stance on the issue of service charges on Wednesday, saying the new guidelines issued by the CCPA are causing unnecessary confusion among consumers, leading to disruption in the smooth operation of restaurants. The NRAI said that through the repeated directives there had been an attempt to […]

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Indian restaurants denounce new rules against mandatory service charges

Women eat lunch at a restaurant as India eases lockdown restrictions imposed to slow the spread of the coronavirus disease (COVID-19), in New Delhi, India June 9, 2020. REUTERS/Anushree Fadnavis/File Photo Join now for FREE unlimited access to Reuters.com Register MUMBAI, July 6 (Reuters) – Thousands of restaurants in India are opposing recent government guidelines […]

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Service charge: Staff at many restaurants fear tips will go down

Waiters, chefs and other restaurant workers have expressed their displeasure at the decision to ban the collection of service charges, with many saying they will ‘demand a raise’ from owners to make up for the loss and others fearing that even tips given by customers are goodwill “may now decline”. Prakash […]

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No service charge on the restaurant bill will affect waiters, waiters and kitchen staff

Removal of service charge by default will affect earnings for waiters, waiters, kitchen staff, and cleaners. The national average waiter salary is ₹16,400 per month in India, according to job review platform Glassdoor. Depending on the rank of the employee, waiters earn between ₹5,000 and ₹20,000 from these service charges and tips, says Pradeep Shetty, […]

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No hotel restaurant can add service charges automatically or by default in the food bill government

The Central Consumer Protection Authority (CCPA) on Monday banned hotels and restaurants from levying service charges automatically or by default on food bills and allowed customers to file complaints for breaches. Amid growing complaints, the CCPA released guidelines to prevent unfair business practices and the violation of consumer rights with respect to the collection of […]

Service charge

India’s CCPA prohibits restaurants from levying service charges by default

The Central Consumer Protection Authority (CCPA) in India has issued new guidelines to prevent restaurants and hotels from adding default service charges to food bills amid growing complaints. In a statement, India’s Ministry of Consumer, Food and Public Distribution said the new guidelines had been issued to combat “unfair trading practices” and to protect consumer […]

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Hotels prohibited from charging service fees; ‘Illegal’, say restaurant owners

New Delhi: Amid mounting consumer complaints, the Central Consumer Protection Authority (CCPA) on Monday July 5 banned hotels and restaurants from levying service charges automatically or by default on food bills and allowed customers to wear complaint in case of violation. The CCPA has published guidelines “to prevent unfair commercial practices and the violation of […]

Service charge

Hotels and restaurants banned from charging service fees

The Central Consumer Protection Authority on Monday banned hotels and restaurants from levying service charges automatically or by default on food bills and allowed customers to file complaints for violations. Amid growing complaints, the CCPA released guidelines to prevent unfair business practices and the violation of consumer rights with respect to the collection of service […]

Service charge

FAAN denies payment of 15 months of unpaid service fees – DEC Cleaning Agency alleges

…..alleges breach of public procurement law as FAAN remains silent By our correspondent. One of Porthacourt Airport’s international wing service providers, Dynamic Cleaning Agencies (DEC), has accused the Federal Airports Authority of Nigeria (FAAN) of non-payment of more than 15 months of fees of unpaid payment service rendered at the airport, resulting in huge sum […]

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service charge: restaurants cannot add service charge automatically: government, CFO News, ETCFO

New guidelines issued by the Central Consumer Protection Authority (CCPA) state that restaurants cannot charge consumers a service fee by default. “No hotel or restaurant should force a consumer to pay a service charge and should clearly inform the consumer that the service charge is voluntary, optional and at the discretion of the consumer. No […]

Service charge

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Service charge

Hotels and restaurants cannot levy service charges by default, says CCPA

The Central Consumer Protection Authority (CCPA) on Monday banned hotels and restaurants from levying default service charges on food bills and allowed customers to file complaints if the standards were breached. There should be no collection of service fees under any other name, he added. Hotels must clearly inform the consumer […]