Service business

How Revel plans to hack the city’s car rental services company

Revel’s request was dealt with slowly as part of a three-year offer by the city to prevent the growing number of cars from ride-sharing apps from escalating in New York’s traffic jam. The world of rental car services has grown more crowded since Uber and Lyft entered the scene. In response, Mayor Bill de Blasio […]

Service business

4 Ways to Go Beyond “Basic” in Customer Service

Source: Pixabay.com Basic. the classic definition is fundamental in nature. Slang turned that categorization into an insult. Either way, using the term “core” to describe an organization’s customer service isn’t a positive thing. That’s not to say that covering “the basics” isn’t important. In fact, the basics are the absolute starting point of customer service. […]