Service business

7 Secrets to Keeping Your Service Business Customers For Life

By Susan Guillory Long-term business relationships need to be developed, and that takes work. Getty We’ve all heard it before: it’s cheaper to retain an existing customer than to acquire a new one. This is especially true for service businesses, whether accounting, graphic design or marketing. Existing customers already know what your business does and […]

Service business

How to Avoid the Phantom Deliverable Dilemma in Your Service Business

As a business coach for over 25 years, I have worked with companies from a variety of different industries. And each with their own unique challenges. One that I see quite often in the service industry is the phantom deliverable dilemma. So today I wanted to talk about how to get crystal clarity on your […]

Service charge

Service charge | The Manila Times

Dear PAO, We have an ongoing dispute at the restaurant where I work regarding the distribution of service charges among its employees. Is there a law on the proper distribution of charges collected in an establishment? Can the management legally request a contribution to the charges collected? No Dear Noi, The Labor Code of the […]

Service business

Former owner of a tax services company accused of underreporting income

An El Paso man who owned a tax services business has been charged with multiple counts of filing false income tax returns, claiming he made less than $ 26,000 a year while earning in actually over $ 350,000, according to records. Victor Manuel Gonzalez, 59, has been indicted by a grand jury on three counts […]

Service charge

Attention restaurants! Government provides update on complaints over pub and hotel service charges

Attention restaurants! Government provides update on complaints over service charges from pubs, hotels and nbsp | Photo credit: Representative image The Union Department of Consumer Food and Public Supply’s National Consumer Helpline received 81 complaints about the collection of service charges by hotels, restaurants and pubs in 2020 . The ministry, in a statement on […]

Service business

7 Secrets to Keeping Business Service Customers for Life

We’ve all heard it before: it’s cheaper to retain an existing customer than to acquire a new one. This is especially true for service businesses, whether accounting, graphic design, or marketing. Existing customers already know what your business does and are happy with the results. New customers, on the other hand, see you as a […]

Service business

Educational startup: transforming your service business into a service platform

Editor’s note: Joe Procopio’s “Teaching Startup” series comes out on Tuesdays. This is the third in a series on building your business. He is the founder of teachingstartup.com and the COO of the startup IoT/Beer Precision Fermentation. Joe has a long entrepreneurial history in the Triangle which includes Spiffy, Automated Insights and ExitEvent. More info […]