Service charge

So long tips, hello service charge

The pandemic may be what’s changing the way restaurants operate and customers pay. WAYZATA, Minn. — Have you noticed that a few of your favorite restaurants have opted for a service charge instead of tipping? This is something that has been tried before, but many others are now doing it during the pandemic. Why? We […]

Service charge

Gracie’s introduces service fee to bring ‘fairness’ to staff

Updated at 2:56 p.m. When Gracie opened for dinner last night, it was with a new tipping concept. It’s how restaurateur Ellen Slattery adapts to a new idea of ​​what it’s like to dine out. For the owner of two Providence restaurants, that means a fairer model that includes a 20% service charge on checks, […]